Job Title: Billing Lead

Location: Skopje, Macedonia (Office-based)

Working Hours: Afternoon Schedule

We’re looking for a motivated Billing Lead to join our growing team in Skopje. This role will act as a liaison between the client’s suppliers, customers, freight companies and internal departments. You will be assigned to a Customer Service Team and will work with their team members to support the efficient operation of the company by managing a list of assigned accounts by ensuring timely billing of supplier loads, entering data and notes, attaching supporting documentation, contacting customer for shipment confirmations and RWN’s, handling customer service requests and initial escalations, finalizing transactions and communicating directly with the company’s partners.

Key Responsibilities:

• Manage assigned customer and supplier accounts to ensure accuracy, timeliness, and overall account integrity
• Coordinate shipment processing, billing, and transaction finalization, including month-end and prior-period close activities
• Enter, maintain, and update shipment data, weights, service charges, and notes in internal systems
• Attach, review, and validate all supporting documentation (e.g., BOLs, RWNs, invoices) and resolve discrepancies
• Communicate with customers, haulers, suppliers, and internal teams to confirm shipment details, timelines, and requirements
• Identify issues or missing information and escalate unresolved concerns to the Account Representative and appropriate leadership

Qualifications:

• Excellent written and spoken English (C1 level or higher).
• Basic knowledge of service, logistics and accounting principals
• Degree in accounting, business, finance, management or related field
• Proficiency in cieTrade is preferred
• Intermediate Excel skills with proficiency in other Microsoft Office suite of products
• Strong organizational, problem-solving skills and attention to detail
• Effective communication skills with an emphasis on service and the ability to collaborate with staff, vendors and leadership

What we offer:

• Competitive base salary
• Opportunity to work in a high-growth international business environment
• Supportive team culture and collaborative work environment

If you want to build your career in a friendly, supportive environment, apply now and join our team!