Job Title: Transportation Dispatcher

Location: Skopje

Status: Full-time/ office

Working Hours: 2pm-11 pm local time

Vista Trans Holding Inc. is a leading asset-based carrier located in Lake in the Hills, IL. With a robust fleet of 550+ power units, we specialize in a range of transportation services, including dry, temperature-control, hazmat, and over-dimensional freight.

Position Overview:

We are looking for an organized and detailed oriented Truck Dispatcher to join our team. The ideal candidate is reliable, able to work in a fast-paced environment , and has experience in dispatching ( DV/RF/Open Deck)

Duties and Responsibilities:

• Coordinating and managing the pickup and delivery of ground-transported cargo;

• Negotiating the best rates with vendors, the most cost-effective delivery options with customers, and the most efficient routes with drivers, all while answering phones when drivers need assistance;

• Leading the negotiation of tariffs and rates with the brokers or customers to obtain competitive rates;

• Conducting load picks up, transit, and delivery by following DOT and company high safety standards;

• Updating and inputting equipment and load-related information in corporate CRM (software);

• Oversee and control cargo loading and securement;

• Building and maintaining relationships with freight brokers and customers;

• Taking on the responsibility of booking the most efficient loads to remain cost/profit effective as a company;

• Following company policies and procedures;

• Resolving freight-related problems both internal and external with brokers/shippers to increase customer satisfaction;

• Communicating with coworkers, to schedule a truck at the location in case of a breakdown;

• Maintaining regular office attendance with the following driver’s support out of the personal means of communication (cell phone, home computer, etc).

Qualifications:

• Experience: 1+ year of experience as a dispatcher in the transportation or logistics industry.

• Education: High school diploma required;

Skills:

• Proficient in dispatch software, GPS tracking, and transportation management systems (TMS).

• Strong knowledge of transportation regulations and best practices.

• Excellent organizational and multitasking abilities in a fast-paced environment.

• Effective communication and interpersonal skills.

• Ability to handle high-pressure situations and problem-solve in real-time.

• Good knowledge and practical daily utilization of HOS;

• Previous experience with Mcleod or ProTransport and Samsara.