About the position

We are always looking for perspective and talented people who want to advance their career options and to work on international projects. Now, we are looking for a Support Specialist to become a part of our Support department.

Working with us means working on international clients’ projects, working in a friendly environment, and a dream team with a ‘sharing knowledge’ culture!

What We Offer

• A full-time position that comes with a competitive salary and individual performance evaluation policy
• Opportunity to gain international business experience working for world high-class companies
• A dynamic, friendly, and supportive environment with a dream team and a ‘sharing knowledge’ culture
• Professional and personal growth training policies with additional courses and certifications
• Flexible working hours and a work-from-home possibility
• Additional private health insurance
• Fitness & wellness center to use
• High-quality business equipment and cozy office space, with refreshments and fruits included
• Two Annual team-buildings and regular internal social and sports team events

Your Skills and Expertise

• Bachelor’s degree, preferably in Computer Science or any related field
• Ability to think strategically and problem solve, and develop solutions in real-time
• Proficient in Microsoft Office applications
• Strong interpersonal, organization, and time management skills
• Ability to multitask and perform in a dynamic work environment
• Ability to communicate in a professional manner both verbally and in writing
• Ability to work non-traditional hours as needed
• Advanced spoken and written English

Your Responsibilities

• Possessing specialist knowledge of operating systems, devices, applications, and software
• Providing technical support to teams within the organization, and to external clients when required
• Answer queries and monitor issues with software applications and escalate or close tickets, as necessary
• Maintaining and updating technical documents and procedures
• Identifying and resolving technical issues
• Developing reports for teams across the business
• Job role will involve a rotation in 3 work shifts, 24/7

Only those candidates selected for interviews will be contacted.

Send us your application by filling out the form at the following link: Support Specialist (axaptamasters.com)