Concentrix is a globally successful outsourcing service provider. Our worldwide locations are already characterized by highly diverse customer service staff. Concentrix welcomes different cultures and... повеќе за компанијата »

Responsibilities do contain, but are not limited to:

Recruitment and Selection:

• Develop and maintain job descriptions for various roles.
• Coordinate recruiting & onboarding process with hiring managers to identify and meet staffing requirements.
• Oversee compliance of the onboarding process for new hires

Training and Development:

• Identify skill gaps, recommend, develop, and implement training programs for Production Management Team
• Address performance issues through coaching, counseling, or disciplinary action as necessary.

Employee Relations:

• Mediate conflicts and serve as a point of contact between employees or between employees and management.
• Conduct exit interviews to gather feedback and identify reasons for turnover.
• Analyze turnover data to identify trends and areas for improvement.

Employee Benefits and Compensation:

• Administer employee benefit programs such as payroll, health insurance, and employee benefits package.
• Review and benchmark compensation packages to ensure competitiveness in the market

HR Administration:

• Maintain accurate employee records and HR databases.
• Process payroll and manage timekeeping systems.
• Ensure compliance with legal requirements related to employment, including documentation and reporting.
• Collaborate with other departments to implement initiatives that enhance the customer experience and employee satisfaction.

Employee Safety and Wellness:

• Implement safety protocols and procedures to ensure a safe working environment for customer service representatives.
• Promote employee wellness programs and initiatives.
• Address any health and safety concerns raised by employees promptly.

Profile:

• Proven working experience as HR Manager or another HR Executive
• Very good knowledge of English, knowledge of German would also be desirable.
• Good accounting skills in finance, wages preparation
• People oriented and results driven.
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to design strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field

What we offer:

• Working and growing together with us, by having international exposure.
• Mutual recognition and appreciation in a good working atmosphere
• Secure employment contract
• Flexibility and freedom to own and create your projects.
• Competitive salary, bonuses, and lots of benefits.
• Private health insurance
• Gym membership
• Praying room
• Free Coffee
• Fruits every week

Application deadline: 17.03.2024

Go ahead and apply now without any hesitation. We would love to get in touch with you and get to know you better!