Brand new outsorcing company for Telecommunication and Online Data Processing centre supporting clients in  west EU countries is in search for:

English and German language representative

Reports to: Team Manager

Location: Skopje, Macedonia

We offer the following:

• Productive working environment,
• Paid training,
• Casual dress code,
• Modern facilities and high technology devices and tools,
• Growth Opportunities,
• Attractive Salary Package.

Responsibilities:

• Responding to all incoming data processing requirements with a positive manner,
• Provide information to customers and general inquires,
• Processing orders for customers,
• Listen, analyze and take appropriate action to ensure that customer issues are resolved satisfactory and in a timely manner,
• Follow internal company guidelines in regards to call handling,
• Meet or exceed monthly performance targets including order quality, attendance and punctuality as well as call handle time.

Qualifications:

• Excellent English or German – verbal and written communication skills,
• Exceptional customer service skills,
• Positive, self-motivated attitude with high energy,
• Ability to think, problem solve, take action and follow through.

Please, send us your CV at the following e-mail address:  [најави се за да го видиш е-маилот]