Based in the heart of New York City, Slice connects the proud pizza makers with customers who are just as passionate about their pizza. In Macedonia, the Slice team is in direct contact with their U.S. partners and customers on a daily basis. Their teams in Ohrid and Debar work hand-in-hand with their New York City office to coordinate support, marketing and information efforts.

For their office in Debar, Slice seeks driven individuals to fill in the role of: Operations Manager

Responsibilities:

• Oversee the data entry and workflow management processes and provide recommendations to the Partner Operations management team on best practices to optimize the restaurant partners’ online information.
• Work closely with the leadership team to execute on management strategic initiatives, test programs, and process improvements;
• Keep pace with American food culture, restaurant network developments, Slice product developments and competitor trends and developments;
• Audit and analyze front-end platforms to spot any potential changes that could impact order conversion rate;
• Monitor the data entry workflow and identify any risks, breakdowns, or opportunities for improvement;
• Have a comprehensive knowledge of Slice’s business model and future growth plans;
• Educate the team about Slice products, features and company vision;
• Complete and update tickets assigned to you or your team;
• Demonstrate the value of Slice to the partners every day by providing amazing support

Requirements:

• College Degree;
• 2 or more years of management experience in operations;
• Experience managing large teams;
• Passion for operations, cross functional support, and workflow management;
• Strong PC skills (MS Office, Google) with the ability to quickly learn new software;
• Clear understanding of how to make data driven decisions;
• Ability to problem solve and handle tough situations;
• Collaborate effectively with team members, managers and department heads;
• Positive and friendly day-to-day mindset.

Join a company that values creativity, curious minds and a commitment to excellence!

If you are looking to make a move and are a highly motivated professional who welcomes new challenges, please apply on: [најави се за да го видиш е-маилот]

Application deadline date is: 27/10/2017