KA Partners is currently hiring for the position of Service Agent – Call Center. This role supports our call center operations and focuses on delivering excellent customer service to our clients.

Job Summary

As a Service Agent, you will handle customer inquiries, resolve issues, provide information, and ensure a positive customer experience through calls, emails, and chats.

Key Responsibilities

• Handle inbound and outbound customer communication
• Resolve customer inquiries and complaints
• Maintain high service quality and meet performance targets
• Follow company procedures and ensure accurate information
• Build positive relationships with customers
• Working Hours
• 8-hour shifts
• 5 days per week (40 hours total)
• Schedule will be assigned based on business needs

Requirements

• High School Diploma or equivalent
• Previous customer service experience is a plus
• Basic computer skills (Excel, Word, Outlook)
• Strong communication skills
• Language Requirement 
• Candidates who speak German, Italian, or Dutch 

Next Steps

If you are interested, please reply to this email so we can schedule a meeting and provide more details.

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Kind regards,
KA Partners