За компанијата: TASK-HRS е аутсорсинг компанија која обезбедува консултантски услуги, планирање и дефинирање на сите деловни процеси во вашата компанија. Со интегрирање и оптимизирање на оперативните процеси TASK-HRS... повеќе за компанијата »

Support and Solutions Center MK is a company who is working for large international clients, providing services in the domain of administration (related to logistics, technical administration), customer service, accountancy, IT, engineering, ...

Function:

• Daily support of the Transport Management system, for all Transport companies in the group. This support is given by phone, email, ticket system and remote control
• Communicate with drivers, dispatchers, CSRs and warehouse managers
• To escalate complex queries to the relevant team members or external support provider for resolution when necessary.
• Maintain documentation
• Prioritizing open issues
• Provide prompt and accurate feedback to customers and follow up to ensure full functionality after troubleshooting
• Having a customer mindset and maintaining good relationships with your network.

Profile:

• Outstanding communication skills and able to work autonomous
• Hands-on, problem solver and relations skills
• English is mandatory (other languages are plus)
• Experience in logistics and/or Transport Support-environment is a plus
• MS Office Applications and good computer skills
• Experience in following IT concepts is a plus: SQL, XML/XSL/XSD
• Willing to travel to Belgium to gain and/or give training
• Willing to work in shifts (06.00-14.00, 14.00-22.00 and 22.00-06.00)

We offer:

• An exciting job in a leading dynamic company with no-nonsense culture
• A job with high responsibility and lots of variety
• Competitive salary according to knowledge and experience
• Official work contract, full social packet including medical insurance, paid holidays etc. 

If you see yourself as a person who could be a valuable part of our team,
don’t hesitate to apply [email protected]
(Application: Email CV with subject “Transport Coordinator”). Please send us your CV in English.