PEA MOTIVI is looking for a:

BUSINESS MANAGER

The Business Manager is directly responsible for the profitability and growth of their business unit by steering on employee performance management, service quality and client interaction. The position's primary objective is to build a customer-centric team that delivers world-class experiences in every interaction.

Responsibilities:

• Build relationships with clients
• Empower and coach your team leaders
• Ensure high employee satisfaction by building trust in the team
• Ensure a Smooth and profitable operation
• Plan the operation 3-6 months ahead.
• Ensure that targets are set for each employee and motivate the team members to outperform.
• Have a good understanding of pricing structure and profitability targets, and how you can impact them.

Requirements and qualifications:

• Fluent German language - C1 (English is a plus)
• Experience as a manager in the Customer Contact (or closely related) industry
• Able to lead and improve the department
• An entrepreneurial mindset
• Ability to travel

What we offer:

• A highly competitive salary
• Health insurance compensation
• Opportunities to travel abroad
• An international and diverse work atmosphere
• A knowable, highly motivated, high achieving and experienced team

Send your application to kariera@motivi.mk with the subject BRANCH MANAGER 
or send us a message on Viber at +389-78-479-313 +389-75-368-864