UNIVERSITY AMERICAN COLLEGE SKOPJE

IS LOOKING FOR A FRONT DESK OFFICER

We are expanding our team!

FRONT DESK OFFICER

REQUIREMENTS

• Bachelor’s Degree (UACS Alumni have advantage over other candidates)
• English Language Proficiency
• Previous experience in office administration, or similar roles is a plus
• Ability to multitask and manage multiple priorities in a busy environment
• Proficient in basic office software, including Microsoft Office (Word, Excel, Outlook)
• Strong organizational and communication skills
• The ability for Teamwork and collaboration
• Professionalism and strong work ethic
• Excellent organizational and time-management skills
• Flexible and adaptable to changing work demands

CONDITIONS

Job Type: Full-Time

Working Hours: Monday-Friday, 08:00-16:00; 09:00-17:00 (Saturday, Sunday and Public Holidays are non-working days)

Duration of Contract: 12 months, with possibility of extension 

Vacation Days: Minimum 20 working days per year (the number is determined according to the Macedonian Labor Law)

WE OFFER

• Friendly and positive working environment that fosters collaboration and creativity
• Additional 7 working days for sick leave
• Winter Break
• Regular team – building activities and social events
• Sportmaster membership
• Dress Code: Business Formal according to the internal acts (10.000 MKD budget per semester for attire)
• Professional Development (opportunities for participation in trainings, seminars, workshops, courses, etc., covered by UACS)

JOB DESCRIPTION

• Answer, screen, and direct incoming phone calls to the appropriate departments or individuals in a professional manner;
• Greet visitors, students, and staff, and direct them to the appropriate offices, personnel, or meeting rooms;
• Handle incoming and outgoing mail, packages, and deliveries; receive and dispatch all types of correspondence (shipments, letters, faxes, etc.), and maintain accurate records/logs;
• Maintain the front desk area to ensure it is clean, organized, and presentable at all times;
• Monitor and replenish office and reception supplies as needed;
• Assist with scheduling appointments, meetings, and conference room bookings, including maintaining booking calendars;
• Respond to general inquiries (in person, by phone, and electronically), resolve basic issues, and provide accurate information in a timely manner;
• Provide information to prospective students and other interested parties regarding university programs, admission requirements, tuition fees, and general institutional information;
• Support current students and visitors by providing information related to schedules, classrooms, faculty, exam timetables, and the academic calendar;
• Assist the Records Office during peak periods such as enrollment, registration, and the start of semesters or the academic year;
• Update and maintain academic schedules for undergraduate and graduate programs in coordination with the Records Office;
• Maintain and regularly update contact lists (phone numbers, email addresses, etc.) for faculty and staff in coordination with the HR Office;
• Coordinate travel arrangements, including hotel reservations and transportation, for visiting professors and guests;
• Operate standard office equipment (phones, printers, scanners, etc.) and report any technical issues when necessary;
• Perform other duties as assigned by the Director, or authorized person.

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Application deadline: May 15, 2026