За компанијата: Компанијата А1 Македонија е член на Групацијата А1 Телеком Австрија, водечки провајдер за комуникациски и дигитални решенија во Централна и Источна Европа, којшто работи во седум држави и обезбедува услуги...
повеќе за компанијата »One.Vip is currently seeking candidate to enhance its Customer Service. If you are eager to work in a dynamic international environment and want to become part of our successful team, apply for the following position and become part of our TCC team:
Technical Specialist
Core responsibilities:
- Answering to all customer’s request by providing technical support via phone for business and residential customers.
Job requirements:
- High school or University degree,
- Knowledge/understanding of Windows operating systems, knowledge of Linux is an advantage,
- Technical knowledge for internet, TV, telephony and mobile devices,
- Exceptional telephone etiquette, patient and diligent,
- Knowledge/understanding of IT equipment / Diverse PC knowledge,
- Excellent knowledge of English (written and spoken),
- Team work,
- Analytical skills,
- Multitasking and proactivity.
Personality:
- Preciseness & accuracy,
- Confidentiality,
- Fexibility,
- Communication skills,
- Analytical skills.
- In peak times prepared to work longer hours / stress-resistant.
- Good communication skills.
- Ability to efficiently and effectively solve an issue.
- Ability to operate under challenging situations and short deadlines
- Proficient troubleshooter
If you share this demand for customer orientation, combined with a professional background and experience and if you are enthusiastic about the increasing possibilities within telecommunications, we have the perfect environment for you. Be a member of a team that strives to create a culture that values engagement, performance and people growth, please send your CV and cover letter in English with title of the subject Technical Specialist to the following e-mail address: [најави се за да го видиш е-маилот]
The deadline for submitting your application is 24.01.2018 EOB.
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