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Vita Media Group in Skopje is looking for a full time CRM Account Manager to join our growing company.
Vita Media Group has offices in Copenhagen and Skopje. We work within iGaming, finance (consumer loans) and affiliate marketing - across all online marketing channels.
With a dedicated data-driven approach we ensure that our users always find exactly what they are looking for.

What we will be needing from you:

• Managing retention activities on EkstraPoint
• Managing social media profiles (posting new articles, communicate with players and similar)
• Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
• Overseeing direct communications with customers through the CRM. Monitor and maximize customer lifetime value ensuring maximum profitability.
• Monitor our CRM systems and administer all tasks that involve the customer side.
• English proficiency is a must as most of our communication is in English
• Ability to work in all Google Suite products (Sheets, Docs, Slides)

What skills would be best to have to succeed in your position:

• You love online marketing and you are a communicative person.
• You know social media very well and how to communicate with users
• Team player and to have the ability to work in a startup environment where priorities can shift on a weekly basis
• You are proficient with working in different CRM systems and can get introduced to new systems easily (training will be provided)
• You love chatting with customers and solving any issues they encounter.
• Experience with Send in Blue and different chat support systems is a plus.
• Experience with Facebook Creator studio is a plus

What we offer:

• Competitive salary
• Proactive and helpful colleagues, really fun team to work with, in one of the fastest growing industries out there.
• Free coffee and drinks in the office.
• Private health insurance.
• Various events and team buildings.
• We are located in Park Residence, an easily accessible location with free parking space.

Does the above motivate you? Then we would like to hear from you!

Please apply at [најави се за да го видиш е-маилот] with CRM Account Manager as email subject.