Online Chat & Email Support Operator

Job description:

• Online Chat & Email Support Operator (Home Based)
• Working hours: from 8:30 to 17:00 with half an hour of lunch break from
• 12:30 to 13:00
• Saturdays and Sundays are days off
• Salary: 21 000 MKD + bonuses. 

What we offer:

• Online chat support in international websites that offers recruitment
• Services for applicants who want to work abroad (European Union)
• Communication with clients via email and chat.
• Record and case analyses of the client.
• Following procedures and scripts.
• Leading clients through the procedure to the solution.
• Providing feedback to the customers.
• Regular monitoring of the case status and providing / receiving feedback from the customers.
• Responding to email messages with compulsory adherence to the scripts in the domain of the job.
• Safe and constant work within a major international corporation
• Relaxed working environment from your home
• Career advancement
• Training & support will be provided

Candidates should have:

• At least a High school Diploma/ Vocational Diploma/ Short course
• Excellent Communication skills
• With excellent typing skills — ENGLISH
• Excellent in verbal and written skills — ENGLISH
• Ambition

If you fit the profile and want to work with us send your CV (resume) to [најави се за да го видиш е-маилот]