CRM Manager

Vita Media Group in Skopje is looking for a full-time CRM Campaign Manager to join our CRM team.

The main daily tasks and objectives will revolve around:

• Building and executing marketing campaigns based on specific customer segmentation
• Setting up, documenting, and maintaining CRM procedures, such as welcome offers, promotional calendars, bonus offers, and more.
• Data-driven management of the players’ lifecycle starting from acquisition to retention
• Working closely with the Marketing and Sales departments to define the retention strategy per market and segment.
• Creating email templates and marketing materials in collaboration with the Content and Graphics department
• Analyzing historical revenue performance and forecasting future performance from CRM activities
• Working closely with the BI team to constantly improve targeting and campaign performance.
• Doing a comprehensive promotion/campaign analysis on a daily basis and presenting it to the key stakeholders

We think the following skills/experience would work the best:

• Have experience in CRM execution in the iGaming industry or a company operating with online services
• Knowledge of CRM systems and processes
• Skills in campaign management based on performance metrics
• Ability to demonstrate strong analytical and cost management skills
• You are a team player and have the ability to work in a startup environment where priorities can shift on a weekly basis
• You are not afraid to ask questions and have test & learn approach

What we offer:

• Work experience in a team within a fast-paced environment
• Training in all the systems that the company uses, so you have the tools needed to perform your duties
• Proactive and helpful colleagues. A fun group of people to work with
• Necessary onboarding and training
• Private insurance
• Coffee & Snacks
• Free parking and great office location - Park Residence

Apply

Apply by sending your CV to [најави се за да го видиш е-маилот]

Starting date - as soon as possible.