Job Description

APS (Agile Pro Solutions), headquartered in the USA with a local office in Skopje, is looking for 6 Telemarketing Agents. Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

We are looking for enthusiastic Telemarketing Agents to contribute to generating sales leads for our clients in the USA. You will be responsible for qualification appointments over the phone. An effective Telemarketing Agent must be an excellent communicator and have excellent people skills and, most important, to have a positive attitude. The goal is to help the client grow by bringing in customers and developing business.

 USA working hours (EST) 

 Key Responsibilities:

• Contact potential customers to inform them about products and services
• Ask questions to understand customer requirements
• Set appointments for the sales process
• Enter and update customer information in the database
• Preserve the company’s reputation
• Go the “extra mile” to meet the quota
• Keep records of calls and sales and note useful information

Job Requirements:

• Proven experience as Telemarketing Representative or other sales/customer experience
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Proven track record of successfully meeting sales quota (preferably over the phone)
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Self-motivated and positive attitude

 What we offer:

• Training Program
• Competitive salary + bonuses (NO CAP ON THE BONUSES)
• Great working environment
• Benefits and motivational perks

 Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

 We are an equal employer, and we welcome everyone matching the experience and skills to apply.

 *NOTE: Only the most suitable candidates will be contacted.